Declaration of revocation
On this subpage you will find our declaration of revocation, which gives you, as a customer, the right to revoke contracts with Dosseff GmbH within a certain period of time. Here we inform you about the exact modalities and requirements for an effective revocation. Our goal is to offer you a smooth and transparent process if you wish to exercise your right of withdrawal. Please read the information carefully and do not hesitate to contact us if you have any questions.
Right of withdrawal
1. The right of withdrawal does not apply to the delivery of goods that have been specially manufactured according to your wishes. And for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
2. We would like to ask you to avoid damage and contamination of the goods. As far as possible, please send the goods back to us in their original packaging with all accessories and all components of the packaging. Use protective outer packaging where necessary. If you no longer have the original packaging, please provide suitable packaging that offers sufficient protection against transport damage. In this way, claims for damages due to damage caused by defective packaging can be avoided.
3 . We expressly point out that the modalities mentioned under No. 1 are NOT prerequisites for the effective exercise of your right of withdrawal.
Dosseff GmbH products are custom-made for you. It is therefore not possible to return these custom-made products.
As a buyer, you have 14 days to send a cancellation of your contract in writing to Dosseff GmbH.
This 14-day revocation is only possible as long as your individually ordered goods have not yet gone into production.
In order to exercise your right of withdrawal, you must
Dosseff GmbH
Ebreichsdorfer Strasse 9
2522 Oberwaltersdorf
Austria
Phone:+43 660 6700600
E-mail:office@solar-sonnenschutz.com
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract.
You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have to pay back immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse the repayment until we have received the goods back.
You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.
withdrawal form
If you want to revoke the contract, please fill out this form and send it back.
At
Dosseff GmbH
Ebreichsdorfer Strasse 9
2522 Oberwaltersdorf
Austria
Email: office@solar-sonnenschutz.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if notification is on paper)
__________________________
Date
( *) Delete where not applicable
Frequently Asked Questions (FAQ)
In our FAQ section you will find answers to the most frequently asked questions from our customers and users. We have carefully compiled this information to help you quickly and efficiently with your concerns.
The solar roller shutters use solar cells to charge a built-in battery that powers the roller shutter motor. This system is completely self-sufficient, requires no wiring and can therefore be installed without any problems. The roller shutters are equipped with intelligent functions that allow them to automatically adjust to the sunlight and outside temperature, which improves the indoor climate and contributes to energy efficiency.
Bubendorff iD-Zip is a sun protection system with a solar-powered or hybrid motor. It offers high wind stability and can be used in a variety of architectures. It can be mounted on windows, doors, pergolas or conservatories and has the ability to automatically adjust its opening based on sunlight and outside temperature.
Bubendorff ROLAX system is a roller shutter system for conservatories and glass roofs. In summer, ROLAX acts like a heat shield and can reduce the temperature in your conservatory by up to 20° when it is fully extended.
With Bubendorff solar motorised shutters, you can easily open and close your shutters without having to make any changes to your existing shutters. It uses no electricity and offers a 7-year warranty on all parts, including the battery and photovoltaic cell.
Bubendorff offers a 7-year guarantee on all parts of the solar motorization for folding shutters, including the battery and the photovoltaic cell.